Frequently Asked Questions

PRODUCT

How to take care of my item?
For machine washing, turn the embroidered item inside out, opt for cold water, a mild detergent, and run a delicate cycle. If possible, air dry. If puckering occurs, you can iron the shirt to fix the issue. Make sure you turn the clothing inside out so you don't iron directly on top of the embroidery. 

How does sizing run?
All items are unisex fit. If you prefer baggy fit, I would suggest to size up to have a more relaxed feel. Specific sizing guide will be posted with the product. 

What materials do you embroider on?
The shirts currently used are Comfort Colors (100% cotton). 

SHIPPING AND DELIVERY 

How fast is delivery? 
The items are handmade and are expected to be delivered within 7-10 business days. I am excited to make these for you guys and thank you for your patience. 

How can I track my package? 
Once the order has been placed, you will receive a confirmation email with tracking information.